FREQUENTLY ASKED QUESTIONS

TICKETING POLICIES

How much are tickets?
Tickets vary based on day of the week and performance time:

  • Wednesdays 7:30pm ~ tickets start at $65
  • Thursdays 7:30pm ~ tickets start at $65
  • Fridays 8:00pm ~ tickets start at $75
  • Saturdays 4:00pm ~ tickets start at $85
  • Saturdays 8:00pm ~ tickets start at $85
  • Sundays 2:00pm ~ tickets start at $75
  • Sundays 6:00pm ~ tickets start at $65

Do you offer any discounts?
Seniors, students and members of the theater industry are offered $10 off tickets to any performance, excluding Saturdays at 8PM. Please call 773.891.8985 to reserve these tickets. Please note: students & industry members will be asked for proof of affiliation at will call.

Can I exchange my tickets?
Yes, tickets may be exchanged for another performance of Southern Gothic for a $10 service fee per ticket. Please call our box office for more information.

Do you offer refunds?
Unfortunately, no, we cannot offer any refunds.

Why are tickets more expensive for this show?
Glad you asked! SOUTHERN GOTHIC is the most intimate audience experience we’ve ever offered at the Playhouse. We think your evening will be made that much more special by this exclusivity, but fewer “seats” to sell means fewer dollars brought in per performance. That’s why each individual ticket is pricier than productions in the past.

Your ticket also includes some alcohol & light snacks (served during through the course of the play).

 

FOOD & DRINK

What food and drink exactly is included in my ticket?
Every guest of SOUTHERN GOTHIC will be offered small cocktail samplings throughout the play (as they are served to the characters in the play). You will receive 3-4 tastings throughout the play, which together will equal about one regularly sized drink. Additionally, party snacks (think pretzels and chips, 1960-style) will be available throughout the show.

Will the lobby bar be open pre-show?
Yes! Our lobby bar will open as usual an hour before showtime. It will also remain open after the performance, and we welcome you to stick around to mingle with the cast and creative team. We accept cash, credit, and drink tickets (see more info below).

Can I drink during the show?
Anything you purchase at the lobby bar pre-show may be brought with you into the theater. However, you will not be able to return to the lobby during the show to purchase additional drinks at the bar.

You do have the option to receive drinks from the on-stage bar (located in the backyard of the house) which features a limited menu of wine, beer, soft drinks and some liquor. You must pre-purchase drink tickets to receive drinks from this on-stage bar. Unfortunately, neither cash nor credit can be accepted on-stage.

How do I purchase these drink tickets?
These drink tickets are sold in pairs for $20 (a $24 value). You may purchase them either when you buy your tickets to the play, OR pre-show at will call. In addition to being used at the on-stage bar, these tickets may be used for any drink at the lobby bar (valued at $12 or under).

 

ABOUT THE PRODUCTION

What is the duration of the show?
We won’t know the final running time until rehearsals are complete. We anticipate it will be 90 minutes.

Is there an intermission?
No, there is no intermission.

Is the show family-friendly?
We prefer to let each family decide what is best for them. However, if we had to rate the show, we would say it’s PG-13, due to some mature themes.

Will I be able to sit?
Yes! There will be extra furniture throughout the set for audiences to use. We will not be using our signature club chair seating for this production, though.

Food and drink is included in my ticket. What exactly will be served?
In order to give you a realistic experience, you will be served the same light appetizers and tastings of cocktails that our “party guests” are served throughout the evening. These are very small portions.

Please note: we cannot accommodate any food allergies. The house manager will provide a full menu night-of to help you plan.

There will, however, be non-alcoholic drink options for those guests underage or who prefer not to / cannot drink alcohol.

Is the show handicap accessible?
This production is best experienced when patrons can move around and explore the various rooms of the set. However, the entrance to the home in which the play takes place and entrances to each room will be accessible for patrons in wheelchairs and walkers. We highly recommend any patron with special needs contact our box office for more specifics and so that we can provide you the best evening of entertainment possible.

How will I know where to go?
It’s entirely up to you where and when you move throughout the space! But if you want any recommendations on who to follow, get to know the Party Guests (and what secrets they have in store) here! You will also receive the few “rules” we have when you arrive at the theater night-of.

 

ABOUT YOUR IMMERSIVE EXPERIENCE

What do you mean by immersive theater?
Immersive theater is a style that has been growing in popularity over the past few years, with notable productions including New York’s “Sleep No More,” London’s “Surrealist Tax” and Melbourne’ “En Route”. Immersive theater describes any theatrical viewing experience that breaks down the imaginary wall between performers and audiences, typically by allowing patrons to move around the “set” at their leisure.

How is Southern Gothic different from other immersive productions?
Unlike some other immersive productions, SOUTHERN GOTHIC is plot-driven, with a true beginning, middle, and end. While each patron will have a slightly different experience depending on what rooms they enter and which scenes they oversee, all of the major plot points will be shared with everyone watching.

Another major difference is that there is no physical interaction between the performers and audience members. SOUTHERN GOTHIC is more of a voyeuristic experience — you’ll get to oversee all the juicy drama, but won’t have to participate in it.

Will the actors touch or look at me?
Nope! You’ll be a fly on the wall to all of the action — getting to see and hear it, but you won’t be asked to engage with any of the performers.

Why did you decide to do this show?
Since the Playhouse debuted in 2015, our goal has been to make theater more accessible to all kinds of people, mainly by breaking down the formality and “rules” of theater-going. To us, this is what immersive theater is all about — breaking down the walls, getting rid of the “shoulds,” and giving agency back to the audience. It’s something we have wanted to produce for some time now, and we’re so thrilled that in 2018 we’ll finally be able to!

Will you ever do a “normal” play again?
Absolutely. Immersive theater is just one way we are trying to deconstruct the formality of being at the theater, but it’s not our only tactic. Later in 2018 and beyond, you’ll see more of the traditional, sit-and-watch plays you’ve come to know and love, always presented with the signature Playhouse twist.

 

Back to SOUTHERN GOTHIC