FREQUENTLY ASKED QUESTIONS

Questions about tickets or pricing? Visit Tickets & Showtimes

 

FOOD & DRINK

What food and drink exactly is included in my ticket?
Guests will also be served a small sampling of beverages and snacks throughout the show. You will start the evening in college with a vegan jello vodka-shot, then move on to early adulthood with a beer / soft drink on the back patio. For the finer moments, you will enjoy a cup of cold sake and crunchy wonton chips, and finish off the show with a glass of cucumber water.

Are there non-alcoholic cocktails available during the show? What about allergies or dietary restrictions?
Absolutely! If you’d like to be served non-alcoholic versions of our cocktails during the show, please just let our House Manager know at check-in. Have allergies or dietary restrictions? Let our house manager know at check-in and we’ll do our best to accommodate you!

Will the bar be open pre-show?
Yes! Our bar (and theater) opens at 6:30PM for evening performances, and 1 hour before showtime for matinees. It will also remain open after the performance, and we welcome you to stick around to mingle with the cast and creative team. We accept cash, credit and drink tickets (see below) as payment methods. And as always, anything you order may be brought into the theater.

What are Drink Tickets and how do I purchase them?
When purchasing your tickets to THE RECOMMENDATION, you will have the option to select one of two ticketing types: Adult, or Adult + Drinks. The latter comes with 2 drink vouchers, which you will be given at check-in, and can be used for any wine, beer, soft drink, well mixed drink, or show-themed specialty cocktail at the bar.

Where should I eat pre-show?
Check out any of the following restaurants, listed in order of proximity to The Playhouse.

LEADER BAR | American-fare sports bar, patio
RAISU | Japanese fine dining, sushi restaurant
BEOGRAD | Serbian cafe and market, sweet and savory, patio
PITCHFORK | American-fare, high-end pub, patio
ANGELO’S WINE BAR | Italian fine dining, wide selection of wines, patio
TWISTED HIPPO | Neighborhood favorite brewery, family friendly

 

ABOUT THE PRODUCTION

What is the duration of the show?
The show runs approximately 2 and 1/2 hours, including a 20 minute intermission.

Is there an intermission?
Yes, there will be one, 20-minute intermission.

Is the show family-friendly?
We prefer to let each family decide what is best for them. However, if we had to rate the show, we would say it’s PG-13, due to some mature themes.

Will I be able to sit?
In each room, there will be at least a few places for patrons who need to sit. However, at times this seating may be limited. We encourage able-bodied patrons to stand when possible, and offer these seats to the elderly or expectant mothers.

Is the show handicap accessible?
Yes! The Playhouse is committed to being at the forefront of immersive, but accessible theater. As noted above, there will be some places where seating is limited, but this seating will be reserved for those patrons that need it. All entrances and exits throughout the set will be accessible to wheelchair, walkers, and mobility assisting devices. We highly recommend any patron with special needs to contact our box office for more specifics and so that we can provide you the best event of entertainment possible.

 

ABOUT YOUR IMMERSIVE EXPERIENCE

What do you mean by immersive theater?
Immersive theater is a style that has been growing in popularity over the past few years, with notable productions including New York’s “Sleep No More,” London’s “Surrealist Tax” and Melbourne’ “En Route”. Immersive theater describes any theatrical viewing experience that breaks down the imaginary wall between performers and audiences, typically by allowing patrons to move around the “set” at their leisure.

How will my experience with THE RECOMMENDATION be similar to or different from SOUTHERN GOTHIC?
We’re so glad you asked! Like SOUTHERN GOTHIC, you will be able to view the action of the play up close. You will also have some say over where you go within each room of the set. Unlike SOUTHERN GOTHIC, there will only be one scene occurring at each time, and our front of house staff will help guide you from room to room where the next action is happening. This style of presentation may also be known as “promenade.”

Will the actors look at or talk to me?
Sometimes, yes! Part of the fun of THE RECOMMENDATION is that the actors may break the fourth wall and speak directly to you. However, we kindly ask that you respect the progression of the show and do not speak to the actors if you are not first spoken to. Just like with SOUTHERN GOTHIC, lean into the voyeurism and see just how invisible you can make yourself.

Will I be sitting the whole time, or can I move around the space?
As we journey from room to room at the guidance of our Audience Experience Associate, you will have opportunities to sit or stand. Since seating is limited, we encourage all able-bodied guests to stand to accommodate the elderly, expectant mothers, and differently-abled guests. If you require seating for the whole show, we can coordinate an accessible performance for you.

Will I get to hear everything?
Unlike SOUTHERN GOTHIC, we will all be watching the same scene at the same time. Because of the immersive nature of the show, you may miss a word here or there. But that’s okay! We guarantee that every vantage point is unique, and you can always confer with your fellow guests during intermission or after the show to compare notes before the exam. (Just kidding, there’s no exam. Just post-show mingling around the bar!)

Are there any other “rules” for attending THE RECOMMENDATION?
When you arrive at the theater the night-of your performance, our front of house team will provide you will some simple, but important guidelines meant to keep you and our actors safe, and create a respectful environment for everyone to experience the story. As always, we will ask that you not touch or speak directly to any of the actors. More specifics, though, will come day-of!

 

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