2019-20 Subscription FAQs

What shows are in your season?
THE RECOMMENDATION: Beginning July 2nd, 2019 at the flagship: 3014 W. Irving Park Rd.
EVERY BRILLIANT THING: Beginning September 18th, 2019 at a location to be determined! More info on that below.
THE BOYS IN THE BAND: Beginning January 29th, 2020 at the flagship: 3014 W. Irving Park Rd.

How much are subscriptions?
Subscriptions vary based on day of the week, number of shows in the package, and the amount of perks you were want to secure. But they start as low as $109 and go up to $336. All subscriptions tout 25% off (as compared with purchasing full-price, single tickets).

Do you offer refunds?
Unfortunately, no, we cannot offer any refunds.

Can I exchange my tickets?
Yes! Complimentary ticket exchanges are just one of the many perks of being a Playhouse subscriber. Other perks include invites to exclusive subscriber events and 25% off any additional ticket purchases.

What is the difference between a 2 show and 3 show subscription?
A 2-show subscription includes tickets to EVERY BRILLIANT THING and THE BOYS IN THE BAND. A 3-show subscription also includes a ticket to THE RECOMMENDATION, which begins this July. While this show was included in 3-show packages to the 2018-2019 season, if you’re new to the Playhouse and haven’t before subscribed, this is a great chance to see our summer offering for less!

What is the difference between bronze, silver, gold and platinum subscriptions?
All of our subscriptions are flex passes, meaning you purchase a season pass now, but will get to select an exact performance at a later date. Bronze, silver, gold, and platinum refer to which days of the week you can ‘redeem’ your subscription.

  • Bronze – You can redeem your subscription on any Wednesday throughout the run.
  • Silver – You can redeem your subscription on any Wednesday, Thursday, or Sunday throughout the run.
  • Gold – You can redeem your subscription on any day of the week, including Friday & Saturday.
  • Platinum – A platinum subscription is like a gold subscription, in that you can redeem your tickets any day of the week, including our most popular showtimes: Friday & Saturday. Additionally, the platinum subscription includes a $100 donation to the Playhouse to continue our artistic producing efforts. As a thank you, your first drink each visit will be on us!

Where is EVERY BRILLIANT THING going to take place?
*You may have noticed that the Playhouse likes long runs… in order to accommodate this and some other moving pieces, we are still figuring out where we will produce EVERY BRILLIANT THING this fall. Here’s what we can promise you: the location will be within Chicago city limits, have ample parking options, and plenty pre-show dining to choose from. The official location (which may end up being either the Playhouse’s flagship or Playhouse South) will be announced this July.

What happened to your top shelf and house seat options?
THE RECOMMENDATION and THE BOYS IN THE BAND will be immersive productions, with general admission, so there are no seating types for those two productions. EVERY BRILLIANT THING will feature our signature ‘Top Shelf’ seating for all subscribers; this swivel, club chair-style seating will allow you to view the classic comedy in the utmost comfort.

Return to the Subscriptions page.


Additional questions? Give us a call! We are happy to talk through your specific questions. Windy City Playhouse Box Office: 773.891.8985 Open Tuesday - Saturday, 2-10PM; Sunday 12-8PM